Study Facilities
Staff at our City Campus are dedicated to helping you make the most of your studying.
Library Plus
About Library Plus
Library Plus has tens of thousands of resources for study in our libraries on campus and online.
Opening hours
The Library Plus is located on the Ground Floor of the Aberdeen City Campus Tower Block, next to the Gallowgate entrance.
Monday: 8:30am – 8:00pm
Tuesday: 8:30am – 8:00pm
Wednesday: 8:30am – 8:00pm
Thursday: 8:30am – 8:00pm
Friday: 8:30am – 4:00pm
Saturday: Closed
Sunday: Closed
Contact
Library Plus staff are dedicated to helping you make the most of your studying, so can assist with anything from IT queries and finding information, to how to access resources.
Telephone 01224 612138
Email library@nescol.ac.uk
Follow the team on social media for the most up-to-date information:
Digital Skills Space
About the Digital Skills Space
The College’s Digital Skills Space at Aberdeen City Campus is a modern and accessible facility where students can study and access key resources/support. It is located within the Library Plus on the Ground Floor of the Aberdeen City Campus Tower Block, next to the Gallowgate entrance.
The space caters for Bring your own device (BYOD) groups and those who require access to desktop PCs.
PCs are also available in the Library Plus areas at both our Aberdeen Altens and Fraserburgh campuses.
These spaces are used to deliver core IT teaching, digital skills support workshops and provide students with access to flexi-use PCs.
The Digital Skills Development team can provide support to students with:
Accessing College systems:
- Logging on
- Connecting to college wifi
- Onedrive
- Office 365
- MyNESCol & Turnitin
- Printing
Using Microsoft Office programs:
- Word
- Excel
- Powerpoint
- Access
- Outlook
And any other general issues regarding the use of Information Technology.
Students requiring support should contact digitalskillsdevelopment@nescol.ac.uk and a member of the Digital Skills Team will respond. If necessary they can provide either a call via Microsoft Teams, or a face-to-face support session.
IT HelpZone
About the IT HelpZone
If you are having technical problems with your personal device then you should contact the IT HelpZone at Aberdeen City Campus. The HelpZone is manned by helpful and informative computing students who should be able to assist you. The team can help with passwords, give advice on IT related issues, PAT Test your devices (which must be done before you can use them at College) and troubleshoot technical issues.
Opening hours
The IT HelpZone is located on the Lower Ground of the Tower Block in the seating area across from Dino’s Cafe.
Monday: 8:45am – 4:00pm
Tuesday: 8:45am – 4:00pm
Wednesday: 8:45am – 4:00pm
Thursday: 8:45am – 4:00pm
Friday: 8:45am – 4:00pm
Saturday: Closed
Sunday: Closed
Contact
Telephone 01224 612510
Email studenthelpdesk@nescol.ac.uk
Outside of the IT Helpzone operating hours, students can contact the College’s staff IT Helpdesk for support. They are available as follows:
Monday: 8:30am – 5:00pm
Tuesday: 8:30am – 5:00pm
Wednesday: 8:30am – 5:00pm
Thursday: 8:30am – 5:00pm
Friday: 8:30am – 3:45pm
Saturday: Closed
Sunday: Closed
Telephone 01224 612233
Email helpdesk@nescol.ac.uk
Distance Learning students
Distance Learning students should contact the Business & Community Development team directly for help with passwords and logging support calls for faults using the following contact:
Aberdeen City Campus
Email Will Sinclair (ICT & Quality Co-Ordinator) at w.sinclair@nescol.ac.uk or telephone 01224 612007.
