Quality Management An introduction SCQF Level 7
A detailed study of effective quality management.
Why take this course?
Quality systems are used in all organisations. This Unit will give you an insight into how quality is integral in meeting customer requirements for all products and services, and will allow you to distinguish between different quality approaches. You will also be provided with the opportunity to examine different quality control techniques and analyse quality costs.
The Unit has been written as an overview of quality, applied in the context of your own working environment. It is a mandatory Unit within the HNC/HND Mechanical Engineering Group Award, but can also be part of another Group Award or taken as a single HN Unit. On successful completion, you should possess the knowledge and understanding to enable you to:
- Explain quality system elements and principles
- Explain the operation and application of BS EN ISO 9001
- Explain how organisations get accredited to BS EN ISO 9001 standard
- Understand ways to get/interpret data to control a process
- Understand the way in which SPC is used to control a process
- Describe, interpret and evaluate quality costs
Credit points and level: 1 HN credit at SCQF level 7: (8 SCQF credit points at SCQF level 7)
What you will experience
You will be introduced to the fundamental principles of quality assurance and quality control and how these apply to BS EN ISO 9001. You will also learn how these principles are applied in practice when an organisation applies for accreditation to BS EN ISO 9001. The steps taken, timelines and how a quality system is built up will show you how an organisation creates a quality system which develops into the kind of culture that is necessary in modern industry.
Once you are familiar with the fundamentals of quality, you will learn different methods of controlling a process and how to gather information and data to help you with this. You will learn several methods of gathering data and how best to interpret that data and also how the different methods are applicable to different situations and organisations. As you progress you will be introduced to statistical process control and its uses in processes. Finally you will learn about quality costs, how to interpret and evaluate them, how to categorise them and show them in a way which is easily understood.
Outcomes 1 and 3 are assessed by a single assessment paper, based on an explanation of quality control and quality assurance principles and the application of total quality management (TQM) principles in the workplace. The assessment will be conducted under controlled, supervised conditions. Outcome 2 is assessed via a case study of a new company setting up quality systems and applying to achieve ISO 9001. Outcome 4 is also assessed via case study, and will take place under controlled, supervised conditions. Your evidence of understanding should take the form of graphs and charts, as well as a written report evaluating the cost trends shown in the graphs/charts.
This course requires you to manage your workload independently, and will involve attendance at a campus or centre - often for assessment purposes only.
It would be an beneficial to have experience of industrial organisations and/or quality assurance systems.
What you will need
Students are responsible for securing any unit resources listed.
What you need to know
This course involves an additional SQA fee. Please see our Courses Explained page for further information on costs.
Please note that fee waivers may apply. Find out more about funding for part-time courses.
This course requires some attendance at College, often for assessment purposes only. Please enquire about expectations for your specific course when booking.
Pre-entry guidance is required prior to booking a place on this course. Please contact Distance Learning Co-ordinators Sheena Thomson or Susan Smith by email, or phone 01346 586136 in the first instance for more information. When submitting your distance learning application form, please ensure you attach the additional information sheet listing qualifications and previous knowledge with your application. You may be required to attend College for assessment. Please check if this is a requirement for your course.
|40 Hours over 6 Months||£125.00||
|Paper applications only|
You must submit a paper application form and additional information form for this course and return them to us completed and signed.
Completed forms should be returned to the following freepost address:
The Student Information & Admissions Manager
North East Scotland College
Aberdeen City Campus
UK AB25 1BN
Should you have any problems with your application, please contact the Student Advice Centre:
Telephone: 01224 612330
If you take up a place on a College course, at the start of the course you will be asked to sign an enrolment form. In signing the form and/or taking up a place on a College course, you will enter into a contract with the College and be bound by the North East Scotland College Standard Terms and Conditions of Study. Copies of the Terms and Conditions are available for inspection on notice boards and at various locations throughout the College, at the College Reception, on the College website: www.nescol.ac.uk, or can be obtained on request from the Student Funding and Admissions Manager, North East Scotland College, Aberdeen City Campus, Gallowgate, Aberdeen AB25 1BN. Please note that courses are offered subject to (a) there being sufficient numbers of enrolments and (b) the availability of resources. The College reserves its right (i) not to run courses where the number of students is considered insufficient or where resources are unavailable and (ii) in certain circumstances, to refuse admission to an individual applicant.