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Online certificate

Prepare to Deliver Excellent Customer Service

This is for those who wish to develop customer service skills and for employers looking for a customer service training course for staff.

Qualification Type

Online certificate

Starts

Flexible start date

Mode of Study

  • Distance Learning
  • Training for Business

Interests

  • Business & Management
  • Professional Cookery, Hospitality & Events Management

Campus

  • Online
SCQF Level 7

Preparing Financial Statements

A detailed introduction to preparing final accounts.

Qualification Type

SCQF Level 7

Starts

Flexible start date

Mode of Study

  • Distance Learning
  • SQA Distance Learning
  • Training for Business

Interests

  • Business & Management

Campus

  • Online
Online Certificate

Preparing for Interviews

This course teaches how to prepare for an interview.

Qualification Type

Online Certificate

Starts

Flexible start date

Mode of Study

  • Distance Learning
  • Training for Business

Interests

  • Business & Management

Campus

  • Online
Online certificate

Prevention and Control of Infection

Develop a greater understanding of how to prevent and control the spread of infection, both in the workplace and in the home.

Qualification Type

Online certificate

Starts

Flexible start date

Mode of Study

  • Distance Learning
  • Training for Business

Interests

  • Care

Campus

  • Online
College Certificate (Broadly comparable to SCQF Level 5)

Principles of Business Administration

Develop your understanding in relation to key business administrative practice and process.

Qualification Type

College Certificate (Broadly comparable to SCQF Level 5)

Starts

Flexible start date

Mode of Study

  • Distance Learning
  • Training for Business

Interests

  • Business & Management

Campus

  • Online
College Certificate (Broadly comparable to SCQF Level 5)

Principles of Customer Service

Develop your understanding of effective and efficient customer service.

Qualification Type

College Certificate (Broadly comparable to SCQF Level 5)

Starts

Flexible start date

Mode of Study

  • Distance Learning
  • Training for Business

Interests

  • Business & Management

Campus

  • Online
College Certificate (Broadly comparable to SCQF Level 5)

Principles of Dementia Care

An in-depth introduction to fundamental aspects of caring for those with dementia.

Qualification Type

College Certificate (Broadly comparable to SCQF Level 5)

Starts

Flexible start date

Mode of Study

  • Distance Learning
  • Training for Business

Interests

  • Care

Campus

  • Online
Online Certificate

Principles of Internet Safety

Learn how to be safe online.

Qualification Type

Online Certificate

Starts

Flexible start date

Mode of Study

  • Distance Learning
  • Training for Business

Interests

  • Business & Management

Campus

  • Online
Online Certificate

Principles of Safeguarding

This course will provide skills, knowledge and understanding in a range of areas and covers how to protect both children and adults at risk.

Qualification Type

Online Certificate

Starts

Flexible start date

Mode of Study

  • Distance Learning
  • Training for Business

Interests

  • Care

Campus

  • Online
Online Certificate

Principles of Sustainable Communities

Learn how to create a sustainable community, its benefits and the support available to help community members.

Qualification Type

Online Certificate

Starts

Flexible start date

Mode of Study

  • Distance Learning
  • Training for Business

Interests

  • Business & Management

Campus

  • Online
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