People in Quality: Unit 501 Level 5 SCQF Level 9

Understand human influence in key aspects of quality management.


Why take this course?

This qualification is aimed at those currently employed in a quality orientated role, who are looking to increase their knowledge and improve their career prospects. It acts as one unit towards the Diploma in Quality Management, for which nine mandatory units must be completed. 

On completion of all units you will be awarded the Diploma in Quality Management, which will provide you with the auditing skills required to develop the ability to plan, conduct and report quality audits against quality criteria. After successful completion you can also use the designated letters DipQ as a suffix after your name, and apply for corporate membership of the CQI - this carries the designated letters MCQI after the suffix of your name. This is important for anyone wishing to progress in the field of quality.

What you will experience

The Diploma in Quality provides you with an in-depth understanding of management principles, disciplines and techniques which are used to control a business or organisation so that the quality of a product or service is consistently high. It will enable you to apply quality management methods to all activities within the business or organisation. Topics covered in this unit include:

  • Analysing how the design of management systems is influenced by human behaviour and vice versa
  • Evaluation of management styles
  • The impact of culture and organisational structure on quality performance
  • Evaluating different approaches to leadership and motivation and their impact on quality
  • Evaluating goal setting using examples to illustrate its influence on people’s behaviour
  • Evaluating then recommending appropriate communication methods for different quality management applications

Examinations are held twice each year, in January and June.

Student in classroom

Key facts

Mode of study
Distance Learning
Method of study

This course requires you to manage your workload independently, and will involve attendance at a campus or centre - often for assessment purposes only.

Entry requirements

Ideally you should have a CQI Certificate in Quality or equivalent, as well as a good standard of Maths and English (Standard Grade/GCSE Maths and English or equivalent are advisable). You should also be currently employed in a quality role or have access to work/liaise with your quality department.

Only individuals who have submitted an ED-03 to the CQI for the Diploma Award prior to 31st December 2016 may commence study on this unit.  If you are uncertain if you can start this unit please contact:

Iain Cocker, Business Development Manager
Tel: 01346 506027
Email: iaincocker@nescol.ac.uk

What you need to know

Additional costs

CQI Exam/Assignment Registration/membership fees must be paid.

Visit the CQI website for more information.

Anything else?

Please note that fee waivers may apply. Find out more about funding for part-time courses


This course requires some attendance at College, often for assessment purposes only. Please enquire about expectations for your specific course when booking.

Attendance is usually at the Aberdeen City Campus or Fraserburgh Campus.

Duration Fees Code
6 Months £416.00
Paper applications only

Paper applications

You must submit a paper application form for this course and return it to us completed and signed.

Completed forms should be returned to the following freepost address:

The Student Information & Admissions Manager
North East Scotland College
Aberdeen City Campus

Should you have any problems with your application, please contact the Student Advice Centre:

Telephone: 01224 612330
Email: enquiry@nescol.ac.uk

If you take up a place on a College course, at the start of the course you will be asked to sign an enrolment form. In signing the form and/or taking up a place on a College course, you will enter into a contract with the College and be bound by the North East Scotland College Standard Terms and Conditions of Study. Copies of the Terms and Conditions are available for inspection on notice boards and at various locations throughout the College, at the College Reception, on the College website: www.nescol.ac.uk, or can be obtained on request from the Student Funding and Admissions Manager, North East Scotland College, Aberdeen City Campus, Gallowgate, Aberdeen AB25 1BN. Please note that courses are offered subject to (a) there being sufficient numbers of enrolments and (b) the availability of resources. The College reserves its right (i) not to run courses where the number of students is considered insufficient or where resources are unavailable and (ii) in certain circumstances, to refuse admission to an individual applicant.